Directions To T-Mobile Store Near Me (2024)

FAQs

Which phone will not work with T-Mobile? ›

There's not a thing Sprint or T-Mobile customers need to do!

Sprint customers can now visit a T-Mobile store for service; most T-Mobile branded stores can now serve both Sprint and T-Mobile customers.

Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid mobile virtual network operator (MVNO) wireless service provider and brand owned by T-Mobile US.

Your Team of Experts is available between the hours of 7 a.m. and 9 p.m. local time. Simply dial 611 from your T-Mobile phone, or use two-way messaging on MyT-Mobile.com, via the T-Mobile App, or iMessage through Apple Business Chat.

Some of the best MVNO carriers that currently have agreements with T-Mobile are Lycamobile, Mint, Net10 Wireless, Simple Mobile, Straight Talk, Ting Mobile, Tracfone, and US Mobile. Of these, Lycamobile, Mint, and Simple Mobile rely on T-Mobile exclusively, whereas the others use multiple host networks.

T-Mobile US Inc (T-Mobile), a subsidiary of Deutsche Telekom AG, is a provider of telecommunications services. The company offers wireless telecom services, and host other services, including voice, text messaging, video calling, and data communications.

Both carriers are expensive and offer several levels of unlimited data plans. That said, T-Mobile is best for customers who value 5G coverage and want multiple perks with their plans. Verizon is a better option for customers who need coverage in rural areas and want plan customization.

Where is T-Mobile's main headquarters? ›

T-Mobile's main headquarters is located at 12920 SE 38th St Bellevue, WA 98006 US. The company has employees across 6 continents, including North AmericaEuropeAsia.

Just want to check the status of your submission? See how it's going here. You can also call for support: For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997.

BYOD Check online

Enter your IMEI and select Check phone to determine the BYOD eligibility. If the checker shows "No match found," verify the device supports T-Mobile frequencies​.

A T-Mobile branded phone with the latest software: Android 9 or newer. Apple iOS 16 or newer. If your device isn't supported, use T-Mobile.com to access your account online.

Trading in your iPhone with T-Mobile provides some initial credit to help with a new device purchase or start-up costs like a device down payment, device taxes, or it can go toward extra accessories.

Troubleshoot no signal or "no service" errors

Restart your device and check for signal bars. Change Wi-Fi Calling preferences to Cellular Preferred or Cellular Only to prevent Wi-Fi Calling issues from interfering with the signal. Turn off Wi-Fi to make sure you're using the T-Mobile network.